Table of Contents
Service Engineer Job Description
Company | Microsoft |
Industry | Development |
Job Title | Service Engineer |
Qualification | IT Graduates / Post Graduates |
Experience | 2 To 4 Year |
Location | Pune |
Responsibilities
- Rapid troubleshooting of production issues.
- Extensive experience with RHEL servers.
- Provide L2/L3 support for Windows and VMware environments.
- Proficient in maintaining and troubleshooting Windows Servers.
- Expertise in log monitoring and analysis for proactive issue prevention.
- Hands-on knowledge of Docker for software containerization.
- Familiarity with Kubernetes for container orchestration.
- Work experience in L2/L3 application support.
- Collaborate with support teams for prompt incident resolution.
- Coordinate with the development team for L3 issue resolution.
Requirements
- 2+ years of work experience.
- Proficient in Linux operating system.
- Strong SQL skills.
- Experience with Windows VMware environments.
- Familiarity with Microsoft Azure platform.
- Ability to work flexible shifts, including 24×7.
- Proficient in shell scripting.
- Working knowledge of Azure is considered an asset.
- Skilled in incident resolution to meet client SLAs.
- Certified in ITIL Foundation V3 or V4.
- Expertise in SQL queries.
- Experience troubleshooting Hyper-V and Failover clustering.
About Company
Microsoft Corporation is a multinational technology company renowned for its development, manufacturing, licensing, support, and sales of computer software, consumer electronics, personal computers, and related services. Founded by Bill Gates and Paul Allen in 1975, Microsoft’s flagship products include the Windows operating system, Office suite, and Azure cloud computing platform. Over the years, it has established itself as a dominant player in the technology industry, continuously innovating with products and services that shape the way individuals and businesses interact with technology worldwide.
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