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As a member of the Operations group in the Payment Division at Wells Fargo Bank, N.A., you will collaborate within a team of Operations Processors. The role involves handling low to mid-complexity keying tasks, including alphanumeric data entry on Images of Checks, Invoices, and Paystubs. Responsibilities encompass verifying Payee Information, ensuring accuracy in balancing report totals, validating MICR Information, and updating data according to specific guidelines and instructions. Meeting service level agreements is crucial in this role, ensuring efficient and accurate processing of key financial information.
Associate Operations Processor Job Description
Company | Wells Fargo |
Job Title | Associate Operation Processor |
Industry | Operation |
Qualification | Any Graduate |
Experience | 0 To 1 Year |
Location | Hyderabad |
Associate Operations Processor Responsibilities
- Executes a range of operational duties related to low to moderately complex processes or functions.
- Assumes responsibility for the entire process, overseeing it from the receipt of work through resolution and closure.
- Coordinates information across diverse operational areas and engages with customers, utilizing multiple online systems for task execution.
- Responsibilities encompass receiving and reviewing incoming work, contacting relevant resources as necessary, entering transactions into the RIDS application, ensuring meticulous verification, and resolving intricate customer/client requests utilizing various resources and records.
- Under general supervision, prepares, edits, distributes, and corrects specialized and/or complex documents, exercising judgment within established procedures and guidelines.
Associate Operations Processor Qualification
Essential Qualification
- Holds a university degree in Business, Commerce, or a related discipline.
- Possesses 0 to 1 year of experience in banking/financial services.
- Demonstrates proficiency in alphanumeric data entry and possesses excellent typing skills with an accuracy rate of 98% or higher.
- Possesses robust analytical skills with a keen eye for detail, coupled with effective written and verbal communication abilities.
- Adaptable to working during US operational hours, specifically in the India night shift.
Required Qualification
- Has 6+ months of operational experience or its equivalent demonstrated through a combination of work experience, training, military service, or education.
Desired Qualification
- Focused on quality, consistently displaying a high level of attention to detail and meeting deadlines.
- Possesses working knowledge in quality or equivalent experience in back-office processing.
- College graduate, preferably in Commerce, showcasing robust analytical skills along with a high focus on detail and accuracy.
- Demonstrates effective verbal, written, and interpersonal communication skills, with a foundation in basic Microsoft Office proficiency.
- Proficient in navigating various computer systems and applications, adept at utilizing search tools to retrieve information efficiently.
- Brings experience in typing (alphabet and 10-key numerical) data entry, showcasing a minimum typing speed of 30 to 35 words per minute (WPM) with an accuracy rate of 98%.
- Possesses robust organizational, multitasking, and prioritization skills, coupled with solid problem-solving abilities.
- Capable of performing in a fast-paced, high-demand environment, effectively managing multiple priorities.
About Company
Wells Fargo India empowers global talent capabilities for Wells Fargo Bank NA, providing support to various business lines and staff functions, including Technology, Operations, Risk, Audit, Process Excellence, Automation, Product, Analytics, and Modeling. The operations span across Hyderabad, Bengaluru, and Chennai locations.
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