Table of Contents
Branch Relationship Manager Job Description
| Company | IDFC FIRST Bank |
| Industry | Marketing |
| Job Title | Rural Banking Relationship Manager |
| Qualification | Any Graduates |
| Experience | 0 – 2 Years |
| Location | Telangana |
Branch Relationship Manager Position Overview:
- Job Title: Rural Banking Relationship Manager
- Job Purpose: Deepening relationships with Rural Banking accounts and ensuring best-in-class service to customers.
Roles & Responsibilities:
- Business Development and Relationship Management:
- Penetrating liabilities business in Rural markets through lead generation and account penetration.
- Deepening relationships with existing customers to meet their needs.
- Maintaining Average Monthly Balance of Relationship for mapped customers.
- Customer Acquisition and Account Management:
- Completing account opening formalities with strict adherence to KYC norms.
- Engaging customers with multiple products during account opening.
- Ensuring account usage and maintaining the health of accounts.
- Customer Service and Issue Resolution:
- Providing superior customer service to increase wallet share.
- Executing resolution of customer queries and issues promptly.
- Recommending process changes for improved service efficiency and quality.
- Product Knowledge and Support:
- Maintaining updated knowledge of all bank products and services.
- Assisting customers in understanding and making informed decisions about their accounts.
- Community Engagement and Livelihood Initiatives:
- Providing support for the implementation of livelihood advancement and community development initiatives.
Education and Experience Requirements:
- Education Qualification: Graduation in any field.
- Experience: 0 to 2 years of relevant branch banking experience.
About Company
IDFC FIRST Bank has undergone a transformative journey, emerging as a distinct entity with a renewed emphasis on retail business. With a strategic focus on accelerating growth and catering to diverse customer segments crucial to India’s economic expansion, the bank amalgamates cutting-edge technology from IDFC Bank with Capital First’s analytics-driven lending expertise and retail proficiency. This fusion enhances the institutions’ capabilities, enabling them to better serve customers and strengthen their financial standing. The merger positions IDFC FIRST Bank as a robust entity with a significant funded asset base exceeding ₹1,71,500 crore, predominantly in the retail segment.
How To Apply ?
- First Go through the above job details.
- Click the “Click Here” button below.
- Visit the official website by clicking on the apply link.
- Fill in the required details using the provided information.
- Double-check the accuracy of the provided information.
- Submit your application. Good luck!