Table of Contents
Operations Associate Job Description
| Company | HDFC Bank |
| Industry | Banking |
| Job Title | Operations Associate |
| Qualification | B.Com / M.Com / CA / MBA |
| Experience | Freshers / Experienced |
| Location | Kochi |
Operations Associate Responsibilities
- Collect and verify credit, loan agreements, application forms, and guarantee forms promptly to ensure legal compliance and mitigate risks.
- Maintain efficient Turnaround Time (TAT) in processing documents to enhance customer satisfaction and operational efficiency.
- Foster and maintain positive relationships with channel partners to facilitate smooth transactions and improve portfolio performance.
- Employ process thinking and innovation to streamline operations and adapt to changing market dynamics effectively.
- Engage with customers via phone calls and personal meetings to understand their requirements and address objections professionally.
- Offer optimal solutions tailored to meet customers’ needs, enhancing satisfaction and loyalty.
- Demonstrate proficiency in objection handling techniques to overcome customer concerns and facilitate successful closures.
Requirements
- Seek out fresh or experienced B.Com graduates, M.Com graduates, CA, or MBA holders with a strong academic background (minimum 60% marks) and proficient communication abilities in English and Malayalam.
- Ensure candidates possess consistent academic achievements.
About Company
HDFC Bank, one of India’s leading private sector banks, is renowned for its extensive network, innovative financial products, and customer-centric approach. Established in 1994, HDFC Bank has emerged as a pillar of stability in the Indian banking sector, offering a wide range of banking and financial services catering to diverse customer needs, including retail, corporate, and rural segments. With a commitment to technological advancement, HDFC Bank has pioneered digital banking solutions, enhancing accessibility and convenience for its vast customer base. Through robust risk management practices and a focus on operational efficiency, HDFC Bank continues to maintain its position as a market leader, driving financial inclusion and fostering economic growth in India.
How To Apply ?
- First Go through the above job details.
- Click the “Click Here” button below.
- Visit the official website by clicking on the apply link.
- Fill in the required details using the provided information.
- Double-check the accuracy of the provided information.
- Submit your application. Good luck!
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